Frequently asked questions
The quickest path to a working keyboard.
No sound — what should I check?
On iPad: make sure the silent switch is off and the volume is up. On Mac: check System Settings → Sound → Output is set correctly. In the app, verify the volume slider on the right side and that a sound is selected on the rightmost wheel.
Why does my instrument range look wrong?
Vivaldi Keyboard uses verified MIDI ranges from each instrument's standard repertoire. If you believe a range is incorrect, contact us with the instrument name and the expected range — we revise on real evidence.
How do I import a custom SoundFont?
Open Settings (gear icon) → Sound → Custom → Choose file. Pick any .sf2 file from the Files app or iCloud Drive. The file is copied into the app sandbox and persists across launches.
Can I use the keyboard in portrait?
No. Vivaldi Keyboard is landscape-only on iPad — the 88-key layout needs the horizontal space. On Mac, resize the window to any size.
What does the cent deviations panel show?
Open the ¢ tab to see, for the selected temperament, the offset of every note from Equal Temperament in cents. Negative = lower than equal, positive = higher.
Why are some keys dimmed?
When you select a transposing instrument, the keyboard dims keys outside that instrument's actual playable range. You can still play them, but the dimming tells you "your real instrument cannot reach this note".
Reference frequency: what range is supported?
415 Hz (baroque pitch) to 466 Hz (high orchestral). Default is the modern A = 440 Hz. Open Settings → Reference Frequency to change it.
Will there be MIDI input / output?
Not in the first release. We're evaluating it for a future update — let us know via the form below if it matters to you.
How do I restore my purchase?
Settings → Restore Purchases. Universal Purchase means buying once unlocks both iPad and Mac (same Apple ID).
Does the app collect any data?
No. Vivaldi Keyboard runs entirely on-device, with no analytics, no tracking, no network access. Read the full privacy policy.
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